Aligning the sales process with business needs, automating processes and improving the user experience can all enhance a sales team’s performance. Whether you're entirely new to Salesforce or a long term customer looking to improve what you've already got... Let's work together on strategy, implementation, and support to help everyone collaborate better and make the sales operation much, much more efficient.
Launching an online community lets customers help themselves. But it’ll only work if the user experience is effective. Our specialists in building lightning-fast Salesforce Communities will help you engage your customers, partners and employees, to make sure you’re providing them with the best service around.
Pardot marketing automation by Salesforce puts everything you need to generate demand, nurture leads, and drive results in one easy to use interface. You can attract visitors and generate prospects to convert into high-quality leads and drive results by setting it up, integrating it with your CRM, and creating engagement flows - so all the relevant information is passed on to your teams.
Transform the way agents manage cases and communicate with your customers, and you'll increase loyalty, retention and satisfaction. We'll help you identify areas to apply standard Salesforce functionality such as Case Teams, Queues, and Automation, then we'll implement and develop the perfect mix to compliment your business and customers. This way, you can improve case management, gain clearer communication, and resolve issues quicker.
When it comes to solution design, oe:gen avoid the risks of traditional development by using an agile scrum framework. This means you start getting results really quickly, whilst we focus on optimising the things that could work better...
Start with discovering the optimal strategy. Then plan a series of sprints where together we constantly define, develop, deliver and test to inform ongoing improvements.
Through this incremental approach you'll get constant progress and feedback. What you learn from this will help to tell you how you'll continuously improve.