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It’s pretty standard for large B2C businesses to be able to provide their customers with great, modern and personalised online shopping...

When most people think of Salesforce and Commerce, they probably picture their B2C Commerce Cloud solution, which was named a Leader in...

You might be aware of a cool little feature of Salesforce Lightning called ‘Salesforce Celebration’, where, when a user reaches a certain...

It recently came to light that a post I wrote on this subject many years ago isn’t really much use for people wanting to know the likely...

We all know that one of the big bugbears of any changes you make as an Admin or Developer is getting users to like it. Here are some of...

I have a few passions in life; one of them is writing helpful articles for sales and marketing folks, and another is horror movies. So,...

Here are some cool new features from the Salesforce Winter ’20 release that we’re pretty excited for! 1. High-velocity sales You can now...

So, you’ve probably received a few emails from Salesforce by now informing you that in October 2019, Salesforce will be discontinuing...

There has never been a better time to get serious about Lightning Experience. Because starting in October 2019, Salesforce is finally...

With each and every release, Lightning Experience gets more and more impressive. Businesses who are still using Classic are beginning to...

What is Lightning Experience? Lightning Experience is the modern, beautiful user experience from Salesforce — a reinvention of the...

Here’s a rundown of the latest Lightning Experience updates from the Salesforce Spring 19 release! Lightning Web Components Developers...

According to Salesforce, 81 percent of customers prefer self-service in an online portal over calling a service desk. But businesses can...

Whenever there’s a handy Salesforce app designed to streamline, simplify or speed up our sales and service processes, we’re usually...

It’s a re-imagined CRM platform with a clean, crisp modern interface.  But it’s much more than a facelift for the classic view. Lightning...

The classic sentiment from “Field of Dreams” – starring Kevin Costner… Released in 1989 the film tells the story of an Iowa farmer who...

There’s a fair few frequently asked questions (FAQs) we get around Salesforce, which made us think we should probably put all the answers...

Happy new year from the Salesforce team! Now we’re back into the swing of things (albeit a few lbs heavier!) you’d think that all the...

Salesforce Lightning has been around for a while now, and so far loads of people have had a dabble and decided it’s not quite a full cup...